Corporate Values

 

“Ok, guys, enough bullshit.”

All large corporations today must display their values on their websites. It is a question of image. It could be a question of governance, but this would be too far from reality. Still today, we have the impression that CEOs of large organizations systematically provide a Ronald McDonald smile when they are asked about values.

Just think of the director of a multinational seen in the documentary The Corporation. He is seen filming a segment on corporate values and symbols, evoking the image of an eagle with its nobility, power, elevation, penetrating gaze, etc. At the end, not realizing that the camera is still filming, he stands up and lets slip the comment, “OK, guys, enough bullshit.”

It’s all there. Corporations need values but don’t yet know it. They give in to pressure from the public, which demands behaviour that is a little bit more ethical, but they still do not believe in it.

Those sincere efforts that have been made are still immature. There is confusion between values and professional codes of ethics. A value is not simply a rule of behaviour. According to René Villemure, founder of the Institut québécois d’éthique appliquée [Quebec institute of applied ethics], “True values are not a means to an end, but the end in themselves. A value must not answer the question “how” but “why.”

A new accounting-related term has made its appearance: “return on value.” But as long as businesses continue to perceive the human being as strictly a stakeholder or a consumer, they will find it difficult to develop a genuine interest in values.

There is one considerable obstacle: human beings must live with the consequences of their actions and words. A corporation can sell its name or go bankrupt and reappear under another name on the same day, free from any obligation, responsibility or scruple…

The criterion of truth is always production for stakeholders and managers, who are themselves human beings with families and who live in a society. But as stakeholders or CEOs, they become dehumanized abstractions. As proof, we need only recognize that the stakeholders, without realizing it, are often you and me…
 

 

May 03, 2009

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